Pay for what you need.
$59
three credits to start
What a credit gets you- Use in any room
- Never expires
- Paid once, add on when you need
- 3 credits$59about $20 eachFill a gap · A few pieces, anywhere
- 5 credits$89about $18 eachFinish a room · Touches across your home
- 10 credits$149about $15 eachFurnish a room · Refresh a few rooms
- 15 credits$199about $13 eachA room, start to finish · Your home's foundation
How a credit works.
001 · Compare Pick oneThree concepts, all rooted in your style.
002 · Choose AlternatesOur recommendation, plus five alternatives: a save, a splurge and three more. You can also bring in one of your own. We'll let you know if it fits.
What a credit gets you
One credit, one piece of furniture. We bring the options, you make the call.
What you get
- Three concepts to compare
- Our recommendation for your piece, plus five alternatives: a save, a splurge and three more
- A plan of your room
- A rendering, before you buy
Room by room
Same room? Your pieces share three concepts, so you see them together.
Different rooms? Each piece gets its own three.
Your room keeps track. What you buy stays in, and your next concepts build around it.
Compared to others
001The feeHanoStarting at$59Other online designersOften $199 a roomAn independent designerAbout $2,400 a room, then hourly. Can run past $8,000.
Three credits for $59. Start small and pay as you go, or plan big and save more.
Regular price for a full online room package: one room, one final concept. A second room may be more expensive.
002CredentialsHanoAn interior designer, not a personal shopperOther online designersOften whoever a quiz assigns. Credentials rarely statedAn independent designerWhoever you hire
Charlie worked on both the architecture and interiors teams inside AD100 firms: space planning, construction and drawing sets, so furniture is never just decorative. Based between Los Angeles and New York, he has personal relationships with the makers and dealers he sources from, across the US and in Canada, London and New Zealand.
A style quiz usually matches you to one of hundreds of designers, who may be based far from the vendors you'll buy from. Their background is rarely stated, and the work they show may be renderings rather than built rooms. Orders usually go through the service's own platform, not to makers and dealers the designer knows.
Credentials vary. Ask for a portfolio and references.
003The furnitureHanoThoughtfully curated and unbiasedOther online designersOften from their own catalogAn independent designerThoughtfully curated
From the best of the big-box stores and their designer collaborations to vintage and artisan pieces. We aren't owned by a furniture company, so nothing is pushed on you.
Often ordered through the service's own platform, which can include brands it owns.
A good designer chooses well. That is what you hire them for.
004What you getHanoThree concepts to compareOther online designersOne conceptAn independent designerOne concept
- Concepts
- Three, up front, to compare.
- Floor plan
- Yes.
- Rendering
- Yes.
- Options per piece
- Three concepts up front. Choose one, then see our recommendation plus five alternatives for each piece.
- Concepts
- One, then revisions.
- Floor plan
- Yes.
- Rendering
- Yes.
- Options per piece
- One recommendation, then swaps on request.
- Concepts
- One, shown at 50% and then 100%.
- Floor plan
- Yes.
- Rendering
- Sometimes, often for a fee.
- Options per piece
- One recommendation, then swaps on request.
005Finding your styleHanoDiscovery and reflection phasesOther online designersA style quizAn independent designerA consultation
In Discovery, you show us what you're drawn to. In Reflection, we put into words what you're drawn to and why.
Usually a short quiz that sorts you into a set of named styles.
Usually the paid consultation at the start.
006How you chooseHanoThree concepts, then our recommendation plus five alternatives for each pieceOther online designersOne concept, then revisionsAn independent designerOne recommendation, then revisions billed hourly
No back-and-forth: you see your options up front and choose. Alongside our recommendation: a save, a splurge, and three more.
Often no formal limit, but you revise one concept rather than compare three. Past a couple of rounds, the service may suggest switching to a new designer.
The first couple of rounds are often part of the design fee. After that, each round is billed by the hour.
007Trade discountHanoPassed on, sometimes up to 20%Other online designersSometimes, on partner brandsAn independent designerSometimes, but often billed back
We pass our trade discount along wherever we can, sometimes up to 20%. We confirm the saving before you buy.
Discounts may be offered on the brands the service works with.
Some designers keep the trade discount and mark the furniture up 20% to 30%. Others pass it on and charge a commission or hourly for the buying instead. Either way, the saving isn't what it looks like.
008If it isn't rightHanoDesign fee refunded, within 60 daysOther online designersDesign fee often refunded, within a monthAn independent designerNot standard
A full refund of your first design fee within 60 days of receiving your plan. It covers our fee, not the furniture. Read the terms
Often a new designer, or a full refund of the design fee within a month of the final layout.
Rarely in the contract.
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