Questions, answered.
Short answers on what we recommend and why, how a design works, and what it costs.
Our recommendations
Why not ChatGPT?
ChatGPT gives you an average. Hano is the anti-average. It designs for you.
What does “AI powered” mean?
Our AI handles the busywork, trained on Charlie’s design point of view so it approaches that work the way he would. That leaves more time for the parts that benefit from a human touch: the final design and actually meeting and talking with clients. We also hope this brings visibility of smaller vendors and artisans to a wider audience than a designer could typically reach alone.
Where do the recommendations come from?
Our co-founder and interior designer, Charlie Barstein, curates every piece for materials, construction, proportion and character. We recommend pieces we stand behind, chosen for your room and budget from familiar retailers, independent showrooms and vintage dealers.
Do commercial relationships affect recommendations?
Our policy is that trade terms and affiliate commissions do not influence our choices. Your space, taste and budget come first. We intend partnerships to help keep product information accurate and make buying easier. Hano may earn a commission on a qualifying purchase.
How it works
What do I get for each piece?
Three concepts for your room, all rooted in your style. Choose one, and for each piece you get our recommendation plus five alternatives: a save, a splurge and three more.
001. Primary 
002. 
003. 
004. 
005. 
006. What if my pieces are for the same room?
They share three concepts, shown together, so you can see how they work side by side. Pieces for different rooms each get their own three concepts.
Jacob and Peter, Whitley Heights Does Hano work with existing furniture?
Yes. We consider a piece’s condition, size and role in the room before recommending whether to keep it or spend elsewhere.
Can I bring a piece I found elsewhere?
Yes. Share it with us and we’ll give you an honest view of how it could work in your room. If another choice would serve you better, we’ll explain why and what to consider instead.
What if I chose a piece but never bought it?
It stays in your room, and anything new is designed around it. Changed your mind? Archive it. It keeps its concept and alternatives, new concepts leave it out, and you can bring it back any time.
Pricing
What's a credit?
One credit is one piece of furniture we help you choose. Three credits are $59. Credits never expire and work in any room.
$59Three credits
Does the price include furniture?
No. Credits pay for our design help. You can buy each piece directly from the retailer, showroom or maker, at your own pace. Or buy through us: we place the order, pass along trade discounts only designers can access wherever we can, and help coordinate delivery. Returns and damage claims go through the merchant.
What if the recommendations aren’t right?
Tell us what isn’t working. Each piece includes up to three rounds of changes. If you’re not happy with your first plan, ask within 60 days for a full refund of your first design fee. You don’t need to use all three rounds first.
Can Hano help across my whole home?
Yes. Credits work in any room and never expire, so you can go room by room. We consider each piece alongside the ones you’re keeping. Larger packs cost less per credit.
Sign up for the pilot
Thank you. You’re on the list, and we’ll reply within 48 hours. If you don’t see our email, check your spam folder.